“My job? Creating win-win-win situations”

As a quality planner at b&m, Marcel Heitz deals with matching performance to requirements. His target groups are customers, colleagues and suppliers.

Mr. Heitz, what are you reviewing on this image?

During an internal audit, I am in the production hall of our corporate headquarters in Ober-Ramstadt. The focus is on standards that the VDA – German Association of the Automotive Industry – has established for manufacturers and suppliers. As a quality planner, I am dealing with the so-called element P6 of the “VDA 6.3” questionnaire, which is a process analysis in production.

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